Sometimes connecting to an interpreter over the phone just isn’t enough. It can be difficult to communicate exactly what you want solely through audio. In these circumstances (like when you are breaking important news to a patient or a school meeting), video interpretation is able to incorporate non-verbal cues into the translation of your content. Thankfully our clients can connect to a video interpreter easily.

When you need an interpreter, you can log onto our secure interpreting website through a laptop, tablet, or smartphone and let the operator know what language you need. You are then sent a Zoom link to join a meeting where the interpreter will be ready to interpret. On average, the process takes less than 2 minutes. We also can pre-schedule VRI sessions in case you need multiple parties on the line.

Our top languages (Spanish, Arabic, Mandarin Chinese, Russian & Vietnamese) have the most availability, and other languages are available during normal business hours. Less common languages may have longer waiting times. All of our interpreters are extremely qualified and all of our quality guarantees still apply.

When you need an interpretation service that will help you weave through subtle cues like the smile on your face or the stern response from your client, VRI is the perfect solution that you need to bridge any language gap.